Services / Missed-Call Text-Back Setup

Missed a call?
Send a useful next step.

Send an agreed text reply when you miss a call, with your contact or booking link. You pay your own SMS costs.

See the approach / Illustrative workflow

An unanswered call.
A clear next step.

A fictional illustration of the proposed setup. No phone line is connected, no text is sent here and no client result is claimed.

01 / Missed call
Check the call event.
Your supported phone provider reports an unanswered call. We check the number and agreed sending rules.
02 / Text reply
Send the agreed message.
An eligible caller receives your approved text with a contact or booking link. You pay your own SMS costs directly.
03 / Review
Keep exceptions visible.
Repeated events, withheld numbers and failed sends go through the agreed checks. A reply or booking is not guaranteed.

A clear scope

What you receive.

Small UK businesses with a supported business phone setup that provides missed-call events and can send texts.

Missed-call text-back for one supported business phone setup
One text message agreed with you, including your contact or booking link
Duplicate-event and failed-message checks with a visible review path
Testing with approved test calls before handover
One round of message changes and a short handover guide
14 days of fixes if the agreed setup breaks

What we intend to improve

Give eligible missed callers a useful reply and a clear way to contact or book with you. A text does not guarantee a reply or a booking.

The measure and baseline are agreed with you. No improvement is promised before testing.

Pricing / Agreed before work starts

Clear scope.
Fixed package prices.

Missed-Call Text-Back Setup £250. Fixed price. Delivery within 5 working days after access and message wording are agreed. You pay your own SMS, phone and software costs directly.

If I can't fix it, you pay nothing.

Nothing is due up front and there is no deposit. Bigger work is split into phases that you approve one at a time. Each job or phase is invoiced in full when you approve it, and payment is due within 3 days.

Request a quote Book a free 15-minute systems check

Before we start

Useful boundaries.

What does this service leave out?

SMS usage, phone number and software costs, paid by you directly. A new phone system, voice answering, CRM migration, booking-tool setup and marketing campaigns are outside this scope.
Support depends on your phone provider and sending number. Withheld, invalid or unsupported numbers cannot receive the text. Compatibility is checked before agreeing the work.

What access will you need?

Your own phone and SMS accounts, with authorised access
A supported missed-call event and an SMS-capable sending number, checked before work is booked
Agreed message wording and contact or booking link
Approved test numbers and sending rules

What would ongoing support cover?

There are no monthly plans. Each project includes a fixed bug-fix period after handover. Later changes are quoted as a separate fixed-price job, from £250.

Is the demonstration a client project?

No. It uses fictional information to show the approach. It does not claim a client result, saved hours or production integrations.

Missed a call?Send a useful next step.